Shipping Policy

Order Processing

In-stock items are typically processed within 1–3 business days after payment confirmation. Processing times exclude weekends and public holidays.

Handmade & Made-to-Order Products

Some KorPick products are handmade or individually produced after an order is placed.

• Ready-made handmade products typically require 2–4 business days for preparation.

• Made-to-order and custom-made products may require approximately 1–3 weeks for production before shipping.

• Production times vary depending on the product, design, customization requirements, and artisan workload.

Please refer to each product page for its estimated preparation or production time. If an unexpected delay occurs, we will contact you.

International Shipping

We ship internationally to supported destinations. Available shipping options and charges are displayed at checkout.

Estimated delivery times vary depending on the destination, shipping carrier, customs clearance, and local delivery conditions.

Delivery estimates begin after your order has been dispatched and do not include processing or production time.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes, and customs processing fees. Unless explicitly stated otherwise at checkout, these charges are the customer's responsibility.

Customs inspections and clearance procedures may cause additional delays beyond our control.

Shipping Confirmation & Tracking

Once your order has been dispatched, we will provide shipping confirmation and tracking information when available.

Shipping Delays

We will make reasonable efforts to meet the estimated processing and shipping times. However, delivery dates cannot be guaranteed due to customs procedures, carrier disruptions, severe weather, or other circumstances beyond our control.

Incorrect Addresses & Undeliverable Packages

Customers are responsible for providing accurate and complete shipping information. Please contact us as soon as possible if your shipping address needs to be corrected.

Additional shipping charges resulting from an incorrect address or an unclaimed package may apply where permitted by law.

Damaged, Incorrect or Missing Items

If your order arrives damaged, contains an incorrect item, or is missing an item, please contact us promptly with your order number and supporting photographs.

For returns, refunds, and cancellations, please refer to our Refund Policy.